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Was this your first purchase with Biomed Diagnostics?
Which product(s) did you purchase from us?
Did your order arrive within the timeline we communicated?
How well did the product(s) meet your expectations?
If not very well, what aspects were unsatisfactory?
Overall, how would you rate your satisfaction with your purchase?
How well did the product(s) meet your expectations? If not very well, what aspects were unsatisfactory? Overall, how would you rate your satisfaction with your purchase? Please rate your satisfaction with the following areas on a scale from 1 to 5, where 1 indicates the lowest level of satisfaction and 5 indicates the highest.
| Extremely dissatisfied | Somewhat dissatisfied | Neither satisfied nor dissatisfied | Somewhat satisfied | Extremely satisfied | |
|---|---|---|---|---|---|
| Support received from our Customer Care team | |||||
| Quality of our products | |||||
| Price of our products |
How well did the product(s) meet your expectations? If not very well, what aspects were unsatisfactory? Overall, how would you rate your satisfaction with your purchase? Please rate your satisfaction with the following areas on a scale from 1 to 5, where 1 indicates the lowest level of satisfaction and 5 indicates the highest. Based on your experience, how likely are you to buy from us again, where 1 is "Extremely unlikely" and 10 is "Extremely likely"?
| 0 | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | |
|---|---|---|---|---|---|---|---|---|---|---|---|
Based on your experience, how likely are you to recommend our products to a friend or colleague, where 1 is "Extremely unlikely" and 10 is "Extremely likely"?
| 0 | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | |
|---|---|---|---|---|---|---|---|---|---|---|---|
If you chose '"unlikely" to recommend or repurchase, what could we have done better?